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  1. WEBTOON Support
  2. Coins and Unlocking Episodes
  3. Coins

Coins

  • How do I purchase Coins?
  • Do Free Coins expire?
  • The Coin purchase page says “Coming Soon”.
  • I want to know the status of my “Free Coins”.
  • My Coins were charged incorrectly.
  • My Coin balance disappeared after switching my device.
  • Which devices and app versions do I need to purchase and use Coins?
  • Are Coins on Android and iOS interchangeable?
  • How old do I have to be to use Coins?
  • I can't redeem my Free Coins even though I have completed the event.
  • My Free Coins disappeared!
  • I didn't receive my Free Coins.
  • How do I get a refund if there is a problem with an unlocked episode?
  • My Coin balance increased even though I didn’t purchase any Coins.
  • Will I be charged even if a payment is not processed successfully?
  • How do I report Coin purchase payment errors?
  • Can I purchase and use Coins on the WEBTOON mobile/desktop website?
  • What are Coins?
  • Do I need to create an account to use Coins?
  • How do I use Coins?
  • How can I use my promotion code?
  • I can't find Coins and unlocked episodes that I purchased while logged out of my account.
  • What is an Episode Bundle?
  • How many Coins does it take to unlock an episode after a completed series becomes locked?
  • What are Free Coins?
  • How do I use Free Coins?
  • What are Bonus Coins?
  • I unlocked the wrong episode.
  • Can I receive a refund for any Coins I've used already?
  • How do I check the status of my cancelled Coin purchases?
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