Free Coins have an expiration date. You can check to see if your Free Coins expired by:
1. Navigate to the ‘MY’ tab
2. Select ‘My Coins’
3. Navigate to the ‘ADDED’ section.
Any Free Coins on your account are used first when you unlock an episode on a series available through Fast Pass or Daily Pass. Your regular Coins are only used once there are no Free Coins remaining on your account.
If you continue to experience issues, please get in touch with our Community Support team for further assistance.