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  1. WEBTOON Support
  2. Getting started on WEBTOON

Getting started on WEBTOON

Getting started with the WEBTOON app

  • What is WEBTOON?
  • Following Creator Profiles
  • Where do I send feedback/suggestions for ideas related to WEBTOON?
  • Which devices does the the WEBTOON app work on?
  • Where can I see a list of job opportunities for WEBTOON?
  • Is the WEBTOON app free?
See all 13 articles

Accounts and Login

  • My history, subscriptions and coins disappeared.
  • I can't log in - the page says my email is not registered.
  • I have two accounts under the same email.
  • How many creators can I follow?
  • I can't create a WEBTOON account
  • An error occurred during the sync.
See all 25 articles

Troubleshooting app issues

  • My app display language changed to English after I updated the app.
  • I can’t download the app.
  • Having trouble using the app or experiencing errors?
  • The app keeps crashing after I updated the app.
  • The app froze on a white screen as soon as I launched the WEBTOON app.
  • The app keeps stopping while loading the series.
See all 7 articles

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