If you experience trouble downloading the app, we would recommend trying the following:
1. Check your network connection. We recommend being on a Wi-Fi network when downloading the app.
2. Cancel or delete any download progress and try downloading our app again.
3. You might be unable to download the app due to insufficient storage on your device. Try to free up some space by deleting unused apps, media, or cache.
If you are still unable to download the WEBTOON app after trying these steps, please get in touch with our Community Support team so that we can investigate the issue further.