Check your network connection and the storage available on your device. If your network is unstable or if you don’t have enough storage available, the app may have trouble loading. If you continue to experience problems, contact us at Customer Care so we can look into your issue.
Articles in this section
- My app display language changed to English after I updated the app.
- I can’t download the app.
- Having trouble using the app or experiencing errors?
- The app keeps crashing after I updated the app.
- The app froze on a white screen as soon as I launched the WEBTOON app.
- The app keeps stopping while loading the series.
- I can’t connect to WEBTOON.