Try resetting your network settings if you’re experiencing trouble connecting to WEBTOON.
Android Devices:
1. Go to your phone’s settings.
2. Tap on ‘Connections’.
3. Select ‘Mobile Networks’.
4. Tap on ‘Access Point Names’.
5. Open the side menu (︙) on the top right and ‘Reset to default’.
The location of settings may vary depending on the device.
iPhones:
1. Go to your phone’s settings.
2. Tap on ‘General’.
3. Select ‘Reset’.
4. Tap on ‘Reset Network Settings’ and confirm your action.
If you continue to experience problems after resetting your network settings, please get in touch with our Community Support team so that we can investigate the issue further.