Please note that WEBTOON currently has a password character limit of 16. As such, if you enter a password that exceeds 16 characters when creating your account, you may receive a “Your password is incorrect” error when attempting to log in.
As such, if you are receiving an incorrect password error, please try resetting your password via a web browser and ensure that it is 16 characters or less.
If you are still experiencing issues with your password after trying these steps, please get in touch with our Community Support team.